Ladbrokes Casino Review 2024

Ladbrokes is a safe online casino owned by Ladbrokes Betting & Gambling Limited. New UK players receive a welcome bonus of £50, which converts into real money by wagering it on slots and table games. Ladbrokes Casino offers various secure payment methods for deposits and withdrawals.

Feature Offer
Bonus £50
Spins N/A
Min Deposit £10
PayPal Yes
Live Chat Yes
Our Rating 4.4/5

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Pros

  • Mobile-friendly website
  • Multiple payment options
  • Speedy withdrawals

Cons

  • Multiple mobile apps
  • Website can be hard to navigate
  • Not many bonuses available

Casino Software

Ladbrokes Casino offers well over 400 different casino games and while most of them are provided by Playtech, a leading developer responsible for numerous popular games, Ladbrokes has also partnered up with other providers. After registering, you’ll also find games by Big Time Gaming, IGT, WMS, Bally, Inspired Gaming, Scientific Gaming, Quickspin, Barcrest and so many more.

While these providers are known for creating some of the most popular casino games around, many users feel disappointed at the lack of variety at the casino, particularly because the site doesn’t offer any NetEnt or Microgaming games. However, we can ensure you that Ladbrokes only offers the best games and we’re confident that there will be something for you to enjoy.

Games

We’ve already mentioned that Ladbrokes offers over 300 different casino games, but what exactly do they offer you?

Slots

One of the reasons Ladbrokes casino is so popular is that it offers a huge selection of slot games, over 300 to be exact! After registering, you can play fan favourites such as Halloween Fortune, Galactic Streak, Pumpkin Bonanza, White King II, Call of the Valkryies, Legend of the Jaguar, The Pig Wizard, It’s Magic, Who Wants To Be A Millionaire, Vikings Unleashed, The Goonies, Tiki Fruits, Electric Tiger, Diamond Mine, Dwarfs Gone Wild, Big Bad Wolf, and so many more.

What’s even more exciting is Ladbroke’s collection of Playtech’s film and television inspired slots. Their range includes Batman V Superman: Dawn of Justice, RoboCop, The Matrix, Justice League, John Wayne, Little Britain, Batman & Catwoman Cash and much more. If you want to make even bigger wins, you can try out Ladbrokes’ jackpot games which include Batman & The Batgirl Bonanza, Superman The Movie, Age of the Gods: Ruler of the Sky, Pharaoh’s Treasure Deluxe and much more.

Table Games

For those of you who prefer playing table games, you can play classics such as Blackjack, Heads-Up Hold’em, Dragon Jackpot Roulette, Lucky Lucky, Cashback Blackjack, European Roulette, Craps, Sic Bo, Tequila Poker, Casino Hold’em, Roulette Pro, Caribbean Stud Poker, Red Dog Poker, Blackjack Surrender, Pontoon, Stravaganza, Caribbean Stud Poker, Magic Seven Blackjack, Wild Viking and many other variations.

Live Casino

Ladbrokes also offers a range of live casino games where a real-life dealer is streamed directly to you, allowing you to interact with them and other plays. The games offered at Ladbrokes’ live casino include Football Roulette, Diamond Roulette, Speed Roulette, Blackjack, Privée Blackjack, Royale Blackjack, Spin-A-Win, Prestige Mini Baccarat, Tiger Baccarat, Squeeze Baccarat, Casino Hold’em, Three Card Brag, Soho Casino Hold’em, Hi-Lo, Dragon Tiger, Sic Bo and many more variations of classic games.

Games Available
Slots 397
Table Games 52
Live Casino 59

Bingo

In addition to offering the above casino games, Ladbrokes also provides several different bingo rooms you can join to play a variety of bingo games. After launching the bingo site, you’ll be presented with various rooms you can join to play games. Ladbrokes offers several variations including:

  • 90-Ball Bingo: A ticket of 15 numbers. To win, you’ll need to cover the first row, first and second rows and then complete a full house
  • 80-Ball Bingo: A ticket with 16 boxes. To win, you’ll need to complete a single line diagonally, horizontally, vertically or by marking off all four corners or completing a full house
  • 75-Ball Bingo: A ticket with 25 boxes. To win, you’ll need to complete specific patterns or complete a full house

All of the bingo rooms display the number of users playing, the price of each ticket and what the overall prize is. They also feature a countdown to let you know when the next game is starting. In addition to this, all bingo rooms feature chat rooms where you can talk to other players. What makes the bingo site even more fun is that you can play slots within the window while waiting for the next available bingo game! The site also features a handy schedule so you know exactly when a new game is starting.

Sports Betting

If all of that isn’t enough for you, Ladbrokes also allows you to make wagers on various sports games and ‘Specials’. After registering, you’ll be able to wager on football, ice hockey, tennis, snooker, rugby, basketball, baseball, eSports, futsal, golf, baseball, greyhound racing, horse racing, motorsports and so much more.

Horse Racing

Ladbrokes allows you to wager on horse racing events. After logging in, you can wager on the horse races taking place today, tomorrow and any races or special events taking place in the future. What’s more is that Ladbrokes gives you complete freedom with your bets, allowing you to wager single or each way along with totepools such as a placepot or quadpot, you can find out more about totepools here. 

If that isn’t enough, you’re also able to wager on virtual horse racing which occurs every few minutes 24 hours a day. Here, you make ordinary wagers and watch the virtual race unfold before your eyes complete with high-quality graphics and sound effects.

Football

The betting site also allows you to wager on football games. Once logged in, you’ll be presented with a large table showing the matches taking place today, tomorrow and in the future. From here, you’ll be able to wager on specific games and can even narrow games down by nationality. When wagering on football games, Ladbrokes gives you the option to wager for the team, against the team or for a draw. You can also wager on the total goals, whether both teams will score or not, the correct score and so much more.

Just like with horse racing, you can wager on virtual football games. They occur every three minutes, take place throughout the day and feature high-quality sounds and graphics. When wagering on virtual football games, Ladbrokes allows you to vote on who will win the game, whether it’s a draw and the total number of goals.

Once you’ve placed your wager, you can watch the game unfold within a minute. The virtual players will run around the field and you’ll be given frequent updates throughout the brief virtual football game.

Sign Up Offer

Like all other online betting sites, Ladbrokes provides you with a special sign up offer which you can then use to wager on your favourite sports games and activities. But what exactly does Ladbrokes offer?

Free Bet and Promo Code

After you’ve signed up to Ladbrokes, you can earn £20 in free bets. To claim the bonus, you’ll need to deposit £5 or more within 14 days or registering while using the promo code 20FREE. According to the terms and conditions, the free bets are only valid for seven days and you must wager the £5 at odds totalling 1/2 (1.50) or more. Once the wager has been cleared, you’ll receive four £5 free bets which can be used on any sport or activity at Ladbrokes.

Welcome Bonus

Just like most other casinos, Ladbrokes Casino is giving away an exciting welcome bonus to new customers. Newly registered users can claim a £50 welcome bonus after wagering £10 on a qualifying Ladbrokes casino or slot game.

According to the terms and conditions, the £50 bonus can only be used on the following games: Big Banker, Well Well Well, Money Multiplier, Legends of Racing Flat Season Champion, Balls Fun Drops, Rainbow Rewards, Super Gold Sevens, Multropolis, Magpie Mayhem, Rainbow Repeater, Premium European Roulette, Premium Blackjack, Penny Roulette, Frankie Dettoris Roulette, European Roulette and Hi Lo Premium.

In addition, players must wager the bonus 40x before they can withdraw anything and this must be done within 30 days or the bonus funds are forfeited. Withdrawing your deposit will also cause your bonus funds to forfeit.

Other Promotions

Ladbrokes Casino also runs other casino promotions. At the time of writing (January 2019), Ladbrokes is running a Super Daily Jackpot where users can enter specified slots before 9 PM and win up to three progressive jackpots:

  • Super Jackpot
  • Super Daily Jackpot (Which is guaranteed to pay before 9 PM)
  • Must Go Jackpot (Which is guaranteed to pay before it reaches £2,500)

However, to take part in the promotion you must play the selected Ladbrokes jackpot games which include Pirates’ Plenty The Sunken Treasure, Totem Lightning Power Reels, Lucky Halloween, Fortune Charm, Mayan Gods, Tiki Fruits, Sum Spins, Lucky Fortune Cat, Crazy Genie, Mystery Reels, Three Musketeers, Reel Heist, Gems Gone Wild and The Greatest Train Robbery.

In addition, Ladbrokes is giving players the chance to win another jackpot worth over one million with their Jackpot King Deluxe promotion. To enter the promotion, you must wager 20p or more on the following slots Mars Attacks!, Monkey Business Deluxe, Wish Upon A Jackpot King, Gold Frenzy, Irish Riches Megaways, Fruitinator, Deal or No Deal: What’s in Your Box?, Wish Upon A Leprechaun, Paws of Fury, Slots O Gold, Super Spinner Bar X, The Pig Wizard, Top Cat, Worms Reloaded, Star Spinner Jackpot and Genie Jackpots.

Comp Points

On top of all that, Ladbrokes Casino runs a promotion where you can collect Comp Points and redeem them for cash! You earn Comp Points for every £10 wagered on a Ladbrokes casino game you earn one Comp Point. When you’ve collected enough (The number of points needed depends on your VIP level), you’ll be able to trade them for real cash prizes. However, it’s important to understand that Comp Points cannot be earned when playing live casino, poker or bingo games as well as a handful of specified slot and casino games.

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Payment Options

Deposit

Like most other online casinos, Ladbroke accepts a variety of different payment options. You can use any of these methods to make a deposit at the online casino, giving you complete freedom. At the time of writing, you can deposit via:

  • VISA / MasterCard: Available instantly
  • Apple Pay: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly
  • PayPal: Available instantly
  • Paysafecard: Available instantly

According to Ladbrokes, the casino will not charge you for making any deposits. However, that some credit card companies or banks may charge a small fee for transactions involving betting o wagering. It’s important you find out before making any deposits at Ladbrokes. In addition, each payment option has a minimum deposit limit. If using Apple Pay, Paysafecard, VISA and MasterCard, you must make a minimum £5 deposit while you need to make a £10 minimum deposit with eWallets such as Skrill, Neteller and PayPal.

To make a deposit, you simply need to register and log-in at Ladbrokes and then click the ‘Deposit’ button at the top of the screen. You’ll need to select your preferred payment option, enter any required information, select the amount you wish to deposit and then confirm the transaction. Once that’s done, you’re free to start playing!

Ladbrokes Withdrawals

With the exception of Apple Pay, most of the above payment options can be used for withdrawals. However, they take longer to process and reach your account. To find out more, just take a look below:

  • VISA / MasterCard: One to three business days
  • Skrill: After six hours
  • Neteller: After six hours
  • PayPal: After six hours
  • Paysafecard: After six hours

To use the above methods, you must withdraw a minimum of £0.01. However, Ladbrokes will not charge you anything for withdrawals.

To request a withdrawal, you need to click the ‘Deposit’ button at the top of the screen. A pop-up will appear and you’ll need to click ‘Withdraw’. From there, you click the method you wish to use, enter how much you want to withdraw and then confirm the transaction. Once that’s done, you’ll need to wait a few days to enjoy the money.

Account Verification

Following rules from the UK Gambling Commission, all online casinos are required to verify their customers’ age and account. Ladbrokes will start this process as soon as you make your first deposit and it will ask you to provide certain documents to verify your identity, address and source of funds.

To verify your identity, you may need to send Ladbrokes scans of your passport, citizenship card or driver’s license. To verify your address, you may need to send Ladbrokes a recent utility bill, bank statement or a letter from the government. Lastly, to verify your source of funds, you may need to provide recent payslips, a bank statement, scans or screenshots of your cards or eWallet account as well as pension statements or confirmation of winnings from another casino.

Verifying your account can take some time and users generally cannot withdraw until this is complete. So, we suggest you try and verify your account as soon as you can in order to process your withdrawal earlier.

Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.

Customer Support

It’s important that your casino provides you with ways to contact their customer support team should you run into a problem or have a question that needs to be answered. Ladbrokes Casino allows you to contact their support team in one of three ways: By phone, email or through live chat.

Phone Lines

Unlike most other online casinos, Ladbrokes provides users with several different phone numbers you can call depending on the problem. There are numbers for both UK-based users and international ones, they include:

  • Sports Betting: 0800 777 888 (UK) / +44 208 515 2565 (International)
  • Sports Customer Support: 0800 731 6196 (UK) / +44 208 515 2565 (International)
  • Gaming Customer Support: 0800 032 1133 (UK) / +350 200 43003 (International)
  • Exchange Betting: 0800 151 0289 (UK) / 1800 855 326 (Ireland) / +353 1673 3369 (International)
  • Exchange Customer Support: 0800 151 0289 (UK) / 1800 855 325 (Ireland) / +353 1673 3377 (International)

Email

In addition to the phone numbers, you can email Ladbrokes customer support team through a form on their website. Contacting this way will require you to provide your full name, email address, a subject and a description of the issue or question.

It’s important to remember that it may take a few days for Ladbrokes’ customer support to respond to your query.

Live Chat: Our Experience

You can also contact Ladbrokes’ customer support team by launching their live chat service, though it can be hard to find. To access Ladbrokes’ live chat, you’ll need to scroll to the bottom of the website and click ‘Contact Us’. This will take you to a ‘Contact Us’ page where you’ll need to click for alternative contact methods and then the large green ‘Chat With Us’ button.

When we first launched Ladbrokes’ live chat service, we were told we were the only person in the queue. However, we were forced to wait a few minutes before a customer support agent finally responded to us. We found that the agent was incredibly quick to respond and provided us with the required information to answer our questions. However, we felt that the agent was quick to end the conversation before we could really ask them any other questions. If you do run into a problem at Ladbrokes, we suggest you contact them via phone number. It’s much easier to access than live chat and the customer agents probably won’t rush you as much as they did us during our live chat.

Mobile-Friendliness

Since Ladbrokes is one of the largest bookmakers in the UK, it makes sense that their website would be mobile-friendly. Ladbrokes online casino can be loaded up through your smartphone browser, allowing you to play whenever you want and where you want. Most of the casino’s games are available, though older games built with Flash Player will be incompatible with some mobile devices. Regardless, the mobile website is easy to navigate on mobile and you can swipe through the different categories (Slots, table, casino, live casino, bingo and more) without a problem, making it easy to select your favourite casino games.

Ladbrokes Mobile App

You can also download the dedicated Ladbrokes mobile app from the Apple App Store and Google Play Store. While this does take up additional storage on your smartphone device, it means you won’t have to load up the online site whenever you want to play.

Ladbrokes offers several apps for different activities including its casino app, sports wagering app, live casino and betting exchange. All of them offer different activities and you’ll need to download the individual apps for casino games and sports wagering if you want to play both. This can be frustrating as it takes up even more storage on your phone and you’ll need to swap between the different apps. On the other hand, playing in-browser means you won’t have to download multiple apps and all activities all available in one app.

Summary

Ladbrokes Casino is a great online casino and it’s easy to understand why it’s developed a loyal fan base since its launch back in 2000. The site offers a great selection of slot and table games and features excellent customer support. In addition to that, the casino processes withdrawals extremely quickly and allows you to wager on sports, play bingo and live casino games too.

However, we are somewhat disappointed that Ladbrokes relies mostly on Playtech for its games. We also dislike how the site hides its live chat launch button from customers, making it hard to find. Ultimately, Ladbrokes is an excellent casino to join if you’re someone who enjoys playing a variety of different games as well as sports wagering. Why not sign up today and take advantage of Ladbrokes’ huge variety?

Company Information

Info Details
Launched 2000
License UK (#1611)
Operator Ladbrokes Betting & Gambling Limited
Email support@ladbrokescasino.com