Pelaa Casino Review 2024

Pelaa is a safe online casino owned by Genesis Global Limited. New players in the UK receive a welcome bonus of up to £100 and 150 spins. For real money deposits and withdrawals, Pelaa Casino offers various secure payment methods.

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18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £300 + 25 bonus spins on your 1st deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. Please gamble responsibly. BeGambleAware.org. Full terms in footer below.

Casino Software

Pelaa offers well over 1,100 different casino games and to offer you all of this, the site has partnered with several leading game providers. This includes Microgaming, NetEnt, Red Tiger, Play’n GO, Yggdrasil, NYX Gaming, Quickspin, Big Time Gaming, Triple Edge Studios, JustForTheWin, Evolution Gaming, ELK Studios, NextGen Gaming, Fantasma Games, PearFiction, Stormcraft Studios, Nothern Lights Gaming and many more.

Game Selection

As mentioned, Pelaa casino offers well over 1,100 different casino games including slots, jackpots, table and live casino games. But what exactly can you play? Let’s find out.

Slots

Once you’ve registered, you’ll have access to a wide selection of slots. This includes Immortal Romance, Starburst, Pirates’ Plenty The Sunken Treasure, Gemix, Wild Wild Chest, Thunderstruck II, Fire Joker, Raging Rex, Game Of Thrones, Bonanza MegaWays, Rainbrew, Dead Or Alive, Sweet Alchemy, Golden Ticket, Northern Sky, 1 Can 2 Can, Goldilocks And The Wild Bears, Jungle Books, Street Magic, Hidden Valley, Easter Island, Rich Wilde And The Tome Of Madness, Village People Macho Moves, Spinsane, White Rabbit MegaWays and so much more.

If you prefer landing bigger jackpots, you can play Pelaa’s jackpots including Totem Lightning Power Reels, Holmes And The Stolen Stones, Mega Moolah, Dragon Chase, Ozwin’s Jackpots, Gemtastic, Reactor, Mega Fortune, Leprechaun Goes To Hell, Gunslinger Reloaded, Divine Fortune and many others.

Table Games

If spinning slots aren’t your thing, you can always try playing some table games. This includes Blackjack Classic, Auto Roulette, Classic Blackjack Gold, American Roulette, European Blackjack, The Poker Guy, Baccarat, Mahjong Exchange, Monkey Keno, Spanish 21 Blackjack Gold, High Limit Baccarat, Vegas Strip Blackjack Gold, Multi-Wheel Roulette Gold, Blackjack Multi-Hand, European Roulette, Casino Hold’em, European Roulette Pro, Lightning Roulette, Mahjong Exchange, All American’s Double Up, Super Fun 21, Single Deck Blackjack and many more.

Live Casino

On top of all that, Pelaa Casino also runs a live casino where real-life dealers are streamed directly to you. The games offered here include Lightning Roulette, Speed Baccarat, Rapid Roulette, Immersive Roulette, American Roulette, Side Bet City, Deal Or No Deal, Dream Catcher, Caribbean Stud Poker, Dragon Tiger, Double Ball Roulette, Baccarat Controlled Squeeze, Baccarat, Three Card Poker, Grand Casino Roulette, Lightning Dice, Football Studio, Texas Hold’em Bonus and so many more.

Promotions And Welcome Bonus – Updated December 2020

Welcome Bonuses

Pelaa Casino is giving away two generous welcome bonuses to brand new players, but only one promotion can be claimed by new customers.

Anyone who registers at the online casino will be offered a 100% match of up to £100 welcome bonus plus 150 spins on Gonzo’s Quest. According to the terms and conditions, the bonus is only available to new users who make a deposit of £10 or more. The spins will be credited at a rate of 15 spins per day for 10 days. What’s more, the bonus funds and winnings from the free spins will need to be wagered 60x before anything can be withdrawn, the spins are only valid for 72 hours upon being credited to your account, and the maximum withdrawal amount from spins winnings is £100. In addition, users who deposit via Skrill and Neteller are not eligible for the bonus.

The other welcome bonus is a 100% up to £100 bonus on live casino games with a deposit of £10 or more. However, the bonus must be wagered 40x before anything can be withdrawn and deposits made via Skrill and Neteller are not valid.

Free Spins And No Deposit Bonus

While many online casinos are now offering new customers a no deposit bonus consisting of cash or spins, this site does not. This means there isn’t a Pelaa no deposit bonus since all bonuses at the site require a deposit of £10 or more.

Promo Code

Promo codes are becoming more and more popular at online casinos, requiring users to enter specific codes in order to successfully claim a bonus. However, there are currently no Pelaa promo codes nor any Pelaa bonus codes since all bonuses are automatically credited to your account once you’ve made the minimum deposit.

Other Promotions

Alongside the two welcome bonuses, Pelaa Casino also runs two other promotions too. For example, the website is running its special Christmas-themed online casino through to the December 31st, 2020. This promotion is offering £500,000 in bonus funds to players who play lighting roulette and blackjack for raffle draws and is giving away a share of the funds via slot tournaments.

Alongside that, Pelaa Casino runs Pragmatic Play weekly slot tournaments which each feature £62,000 prize pools. You can win a share of the funds by entering the tournaments and competing against other players for the top sports or you can win funds from Pragmatic Play’s random daily prize drops.

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VIP Club

Pelaa Casino runs a VIP Club where users can receive additional benefits. To join the VIP program, you’ll need to regularly deposit and withdraw money at Pelaa casino and once you’ve fulfilled certain requirements, the site’s customer support team will invite you to join the program. From there, you’ll benefit from a dedicated account manager, exclusive promotions and bonuses, a monthly VIP prize drawn, personalised emails, a personal withdrawal plan, birthday gifts and much more.

Payment Options

Deposits

One of the reasons Pelaa has become popular is because it accepts a variety of payment methods. This allows you to deposit in your preferred method, including:

• VISA/MasterCard: Available instantly
• Skrill: Available instantly
• Neteller: Available instantly
• Paysafecard: Available instantly
• Boku: Available instantly
• Bank Transfer: Available instantly
• PayPal: Available instantly

In addition to these payment methods, Pelaa also accepts Pay N Play in Sweden and Finland, and the site does not charge you any additional fees for making a deposit.

Pelaa Withdrawals

With the exception of Boku and Paysafecard, Pelaa accepts all of the above methods for withdrawals. According to Pelaa, you should receive your withdrawal between 24-72 hours after requesting it, which means Pelaa has some of the fastest payouts we’ve ever seen. However, it’s important to know that Pelaa charges a 2% handling fee with a minimum fee of £0.80 on all withdrawals.

Account Verification

Under rules from the UK Gambling Commission, all new casino users are required to verify their accounts. This is done by submitting documents to the online casino which prove your identity, address and source of funds. The documents accept can include:

• ID: Passport, driver’s license, birth certificate or citizenship card
• Address: Bank statement or letter, utility bill, tax bill, a letter from an official organisation
• Funds: Scans of your debit or credit card, screenshots of your e-Wallet or bank statement

You can either send the documents to [email protected] or send them via the site’s live chat service. Once you’ve sent them, it can take between 48 and 72 hours before your account is fully verified.

Customer Support

Pelaa takes customer support seriously, offering users multiple ways to contact the customer service team. If you encounter a problem or need some guidance, you can contact the support team by calling 0800 029 4558 (UK) or 00356 2778 2825. Alternatively, you can send an email to [email protected] or launch the site’s live chat service.

Live Chat: Our Experience

When we launched the Pelaa live chat service, we were instantly greeted by a customer support agent. We found that the agents we spoke to were friendly, welcoming and incredibly helpful. While it took a while for the agents to respond to us (Due to a slow internet connection we were told), they answered all of our questions and went out of their way to help us, which was great. If you run into any problems when playing at Pelaa, we suggest you either contact the support team by either launching the live chat support or calling the appropriate telephone number.

Mobile-Friendliness

Pelaa Casino is mobile-friendly. However, the site does not offer dedicated mobile apps which means the only way you can play is in-browser. To do this, you need to launch your smartphone browser, load up the Pelaa mobile website and then register or log in. From there, you can play your favourite games, claim bonuses and promotions, deposit and withdraw money, and much more. However, it’s important to note that older games built with Flash will not be compatible with your smartphone. These games can only be played on desktop or laptop computers.

Sister Sites

As mentioned, Pelaa Casino is owned by Genesis Global Limited, a firm which owns several other online casinos. This means that the Pelaa Casino sister sites are Casino Cruise, Casino Joy, Genesis Casino, Spin It and Vegas Hero.

If you enjoy playing here, we suggest you try out Pelaa sister sites Genesis Casino, Vegas Hero, Casino Cruise and Spin It, all of which offer a great selection of games and bonuses. If you can’t decide between these Pelaa Casino sister sites, you can try spinning the Wheel Of Genesis, developed by Genesis Global Limited, that will select a site for you. The Wheel Of Genesis also displays all welcome bonuses too, so you can find one you enjoy.

Summary

Pelaa is a great online casino that offers players a lot. The site provides users with a huge collection of various games as well as a generous welcome bonus and fun VIP program. What we really enjoy about Pelaa Casino is its fast payouts, game selection and it’s mobile-friendliness, which allows you to play when and where you want. However, we dislike that the casino doesn’t offer any dedicated mobile apps. It’d be great to see Pelaa launch a mobile app to give players more freedom over how to play at the online casino. Regardless, Pelaa is a great casino and one well worth trying.